For the past month everything around us has been changing. Temperatures are falling and the sun is setting earlier. Leaves are changing to vibrant reds and deep yellows. There’s no denying that fall is here and winter is just around the corner. As humans, we are hard wired to accept the inevitability of seasonal changes. Although we can manage the extreme weather changes of four seasons a year, we are not so adaptive when it comes to organizational change.
If you’re engaged in an effort to set a new direction, innovate, or mold a culture, here are six truths that can guide you along the way.
1. People don’t resist change. They resist being changed. As management guru Peter Senge suggests, resistance is greatest when change is inflicted on people. If you can give people a chance to offer their input, change is more likely to be met with enthusiasm and commitment.
2. A journey of a thousand miles starts with a single step. Big goals can seem overwhelming and cause us to freeze. This simple truth, attributed to Chinese philosopher Lao Tzu, is a reminder to get moving. Take the first step, however small it may seem, and the journey is underway.
3. If you don’t know where you’re going, any road will get you there. Many change efforts fall short because of confusion over the end goal. In the Lewis Carroll classic, Alice’s Adventures in Wonderland, Alice asks the Cheshire cat which road she should take. The cat’s response reminds us to focus on the destination first, then choose the best path.
4. Change is a process, not a decision. It happens all too often. Senior executives announcement a change, then launch initiatives that lose steam due to lack of follow through. Lasting change requires an ongoing commitment to the process reinforced by communication, tools, and positive reinforcement.
5. Do not declare victory prematurely. In his book, The Heart of Change Field Guide¸ author Dan Cohen suggests that short-term wins do not necessarily equal long-term success. Cohen writes, “keep urgency up and a feeling of false pride down.”
6. Be the change you wish to see in the world. These famous words attributed to Gandhi reminds us all — executives with associates, political leaders with followers, and parents with children — that one of our most important tasks is to exemplify the best of what the change is all about.
Any form of change requires an adjustment period, and some are easier than others. While seasonal changes are predictable and tend to go over smoothly, organizational changes cause more chaos. Leaders trying to implement changes in the workplace can take heart in these truisms, settle in and enjoy the journey.
Question: Chances are, you’re going through a change effort now. Which of these truths can you apply today to help achieve success?