Leadership
It’s been another year marked by uncertainty and disruption. Much like the end of 2020, many of us may feel similarly in that we cannot wait for 2021 to be over. But before we dive into 2022, we took a look back at which of this year’s posts got the most buzz. Some of our most popular posts were book or video lists, whether you were interested in upping your leadership game through watching TED Talks or deepening your understanding of Diversity, Equity, and Inclusion through reading a fresh title on the topic. Other popular posts dealt with how to close the inclusion gap and make space for inclusive work environments, whether in-person or virtual.
Regardless of the nature of each post, we tried to find a lesson or two that you could take away in 750 words or less. Something you could apply at work that day, or that might sharpen your skills as a leader.
Here are the top ten posts we shared to serve that purpose:
10. Are Your Employees Ready to Bailout From Burnout?
Last month, I called my go-to window washer to schedule a much-needed cleaning. I usually have this done twice every year, but…well, you know. He was booked solid for the next two weeks, but we managed to get the job scheduled. When he came to my house, I asked if he’d been extra busy with customers like me scheduling make-up window cleaning. “Yes,” he said, “I’ve had more back-to-back jobs in the last two months than I had all of last year.”
I had similar conversations with a landscaping crew, the dental hygienist, and the manager at my local dry cleaners. Everyone is happy to have plenty of work to do, but managing the sudden surge in demand while trying to deal with pandemic fatigue and get through the upcoming holiday season can set us up for a triple dose of mental drain this quarter. [Read more]
9. 7 of our Favorite TED Talks in Honor of Women’s History Month
Since 1987, March has been designated as Women’s History Month. This year, we are sharing some of the top TED Talks given by women leaders from a gamut of backgrounds. These women use humor, vulnerability, and wisdom to claim permission to step into power, validate women’s experiences, and change the world with their stories.
Here’s a look at seven of our favorite TED Talks from remarkable women around the globe.[Read more]
8. Leadership by Lincoln: 15 Steps to Lead in Turbulent Times
It’s been nearly eight months since George Floyd called out for his mother as his life was callously drained away by a white police officer in broad daylight on a Minneapolis street. Mr. Floyd’s death ignited a powder keg in America that spread around the world. Images of his murder, followed by buildings in flames, followed by national guard troops positioned on the steps of the Lincoln Memorial show the worst of what can happen when we lack the kind of leadership that helps us navigate the path between chaos and control.
Before sitting down to write this dispatch, I picked up my copy of Leadership in Turbulent Times, to find inspiration and historical perspective. In the book, author Doris Kearns Goodwin profiles Presidents Abraham Lincoln, Theodore Roosevelt, Franklin Roosevelt, and Lyndon Johnson. [Read more]
7. Remembering Colin Powell’s 13 Rules of Leadership
Yesterday, America lost a legendary public statesman and former Secretary of State, Colin Powell.
Since his retirement from public office in 2004, Powell spent much of his time sharing his leadership knowledge with the business community. In his 2012 book, It Worked For Me, Powell attributed his success to hard work, straight talk, respect for others, and thoughtful analysis. At the heart of the book are Powell’s “13 Rules” — ideas that he gathered over the years that formed the basis of his leadership principles. [Read more]
6. 5 Fresh Titles to Add to Your DEI Library
No matter who we are or where we come from, our assumptions and beliefs are shaped by our experiences, our upbringing, our race, our gender, religion, culture. Those beliefs help us navigate and make sense of everyday life. But they can also mean that we believe that there is no difference between our perceptions and reality. For leaders, that means we must continuously question our perceptions of reality and value the voices of people who are not like us. Here are five new titles to add to your Diversity, Equity, & Inclusion (DEI) library. [Read more]
5. 3 Questions to Ask Yourself Before You Quit Your Job
Since publishing Work On Purpose: How to Connect Who You Are With What You Do in 2014, I have had many opportunities to speak about its principles. The book opens with a story about how something I heard on the radio one morning became a career-changing wake up call. It led me on a journey to connect with my purpose, and find work that truly makes a positive impact in the world. In closing, I challenge others to connect who they are with what they do for a living. Then I take questions. Without fail, this question is always in the top three [Read more]
4. 3 Ways to Help Leaders Reflect and Refuel
During the 3 minutes it will take you to read this post, you’ll probably get an email, a text, a Slack message, a missed call, a social media notification, or some combination of all of the above. Let 30 minutes pass, and you could be swimming in unanswered inbounds. A steady diet of requests for your attention – both electronically and in-person – can leave you overwhelmed and intellectually and emotionally undernourished. You cannot lead effectively when your plate is full, but your cup is empty. [Read more]
3. The Leadership Legacy of MLK Jr. in 12 Powerful Quotes
Last week, Martin Luther King, Jr. would have turned 92. While it is customary to look to our elders for sage advice, King knew that he was walking a path of imminent danger, but that his words could not be silenced by a bullet. Before his assassination at age 39, King reached deep within himself to find messages that would ring as clear and true today as they did during the turbulent times in which he was called to lead.
Here are 12 quotes from 1960 (at age 31) to 1969 (the night before he was killed eight years later) that are part of Dr. King’s enduring legacy. [Read more]
2. Beyond the Basics: 2 Events to Help You Bridge the Inclusion Gap
Gay men are naturally fashionable. Black men are the best athletes. Asians are the model minority.
These are just three examples of positive stereotypes, or subjectively favorable beliefs about certain social groups. And, just as negative stereotypes can be harmfully inaccurate, so too, can positive stereotypes. The trope about Asians being the model minority, for example, largely stems from the idea that Asian Americans have achieved socio-economic mobility through superior education. The problem with this positive stereotype is that it undermines the Asian American and Pacific Islander AAPI community as a monolithic group protected from systemic racism in America. The inconvenient truth, however, is that the AAPI community faces discrimination and persecution while society falsely insists they are protected. [Read more]
1. Highlights from our DEI In Action Panel Discussion
So many superlatives come to mind to describe last week’s event, DEI In Action: A Panel Discussion with Practitioners and Leaders. With nearly 3,000 registrants, it was the largest quarterly DEI panel discussion we’ve hosted. The registrants ranged from some of the most recognizable organizations in the world (like FedEx, NASA, The Nature Conservancy and Nissan) to nonprofits dedicated to positively impacting their communities (like After-School All-Stars, Campus Election Engagement Project, and Leader Dogs for the Blind). Over 125 questions were posted in the Q&A, and the chat log was 45 pages long! The panelists were a Who’s Who of tenured practitioners in the DEI space [Read more]
Driven by the premise that excellence is the result of aligning people, purpose and performance, Center for Executive Excellence facilitates training in leading self, leading teams and leading organizations. To learn more, subscribe to receive CEE News!
Culture, Leadership
The best organizations today understand that culture is their strongest asset and can be the glue to retaining top talent. Whether you nurture it or not, you have a culture. It may be empowering or toxic. Either way, the results are showing up in your bottom line.
Here are the 12 companies we featured in CEE News this year that show how doing well and doing good are not mutually exclusive.
1. Tentree, “We’re planting 1 billion trees by 2030.”
Tentree is a lifestyle apparel company that essentially thinks of itself as a forestry program that sells clothes. For every product purchased, the company plants ten trees through thoughtful programs that not only reforest the earth but also help rebuild communities around sustainable local economies. Since its inception in 2012, Tentree has planted over 35 million new trees around the globe. By 2030, the company’s goal is 1 billion. [Read More]
2. Uncle Nearest, “First known African-American master distiller.”
When entrepreneur and author Fawn Weaver saw a 2016 New York Times article about Nathan “Nearest” Green, who while enslaved, taught Jack Daniel how to make whiskey, she moved to Tennessee from California to see if she could turn the story into a book or movie. Shortly after arriving, Weaver found that the site of Green’s distillery was for sale. She made an offer and quickly set about to give the godfather of Tennessee whiskey his due. If you’re curious about the quality, you may be interested to learn that Uncle Nearest was the most-awarded American whiskey or bourbon of 2019 and 2020. [Read More]
3. H-E-B, “We’ve grown from a store, to so much more.”
As Texas faced record-low temperatures in February and snow and ice made roads impassable, the state’s electric grid operator lost control of the power supply, leaving millions without access to electricity. As the blackouts extended from hours to days, top state lawmakers called for investigations into the Electric Reliability Council of Texas, and Texans demanded accountability for the disaster. But when the power went out on February 16th at a crowded H-E-B in the Austin suburb of Leander, Texas, employees told shoppers that they could walk through the checkout aisles and take their groceries out of the store without paying. [Read More]
4. Articulate, “We make the world’s most popular apps for online training.”
Adam Schwartz started Articulate in 2002 out of his one-bedroom apartment in New York City. He had just enough money to hire two experts – one who lived in Missouri and the other in India. Together, they built the backbone of an online learning product that would revolutionize the training industry. Today, over 112 million learners in 161 countries have taken advantage of career-boosting training from online courses created with Articulate applications. That model of hiring the best and giving them the freedom and trust to thrive is part of Articulate’s secret sauce and culture of empowerment. [Read More]
5. Ringcentral, “Our biggest strength is that we’re not all the same.”
Of the nearly 600,000 immigrants from former Soviet countries who settled in the United States between 1975 and 2003, Vlad Shmunis’ family was among the first. His family left Odessa in 1975 to escape the restrictions of the Iron Curtain. Shmunis’ story is just one example of the impact that the Soviet diaspora to the U.S. had on Silicon Valley and America’s innovation economy writ large. Freeing people to connect and do their best work is the foundation of the inclusive culture at RingCentral, where Shmunis serves as CEO to 6,000+ team members. [Read More]
6. Tuft & Needle, “We believe everyone deserves a good education, a clean community, and a great night’s sleep.”
In 2012, Silicon Valley software engineer JT Marino stumbled across a problem—buying a mattress totally sucked.
Between confusing buzzwords, pushy salespeople, and backwards policies, JT knew there was an opportunity to take an archaic industry and flip it upside down. Enter Daehee Park, his long-time friend and colleague. They launched a simple test site to see if anyone out there would actually be interested in buying a mattress online. Within just 15 minutes, Bingo! They had their first buyer.
After returning the money, they set out to learn everything they could about the industry. Tuft & Needle soon grew from two Silicon Valley software engineers to a team of over 150 people headquartered in Phoenix, AZ. They work each day to deliver a universally comfortable mattress, with no middlemen, and change the way mattresses are sold and delivered. [Read More]
7. Elastic, “Our story begins with a recipe.”
As humans, we are insatiably curious. Prior to the inception of the Internet and the rise of the search engine, we had a limited array of solutions when a question arose. But, as the Internet grew, organizing, sorting, securing and mining vast amounts of data quickly became a challenge.
That’s the problem Elastic Founder and CEO Shay Banon found when he started building a search engine for his wife’s recipes. While she attended cooking school at Le Cordon Bleu, Banon worked from their flat in London to building a search engine to manage her growing collection. [Read More]
8. Nehemiah Manufacturing Company, “Building brands, creating jobs, changing lives”
Before the pandemic, 38% of manufacturers had trouble finding candidates with the right skills, and today that number is 54%, according to a report by The Workforce Institute at UKG thinktank. Yet, despite this labor crisis, Cincinnati-based Nehemiah Manufacturing has more applicants than it can handle, even as it navigates a pandemic-driven business boon. [Read More]
9. Chili Piper, “Reinventing the meeting lifecycle.”
Alina Vandenberghe traces her entrepreneurship roots to communist and post communist Romania. Both of Alina’s parents were factory workers with limited income. So, instead of relying on them to pay for her textbooks and other school expenses, Alina started a series of ventures at the tender age of nine. [Read More]
10. Stance, “We exist to celebrate human originality.”
When seasoned tech investor Jeff Kearl met with John Wilson for a pitch meeting over breakfast in 2009, Kearl thought Wilson would be talking up a new product in the consumer electronics space. After all, Wilson had previously been an executive of Oakley and was working at Skullcandy on the morning that they sat down. Instead of pitching a cool new consumer device, however, Wilson threw out one of the lowest tech products imaginable – socks. [Read More]
11. ReCharge Payments, “We turn transactions into relationships.”
In 2014, under the name Bootstrap Heros, Oisin O’Connor and his two roommates were determined to solve one of the biggest problems facing Shopify merchants: recurring payments. In October, after many months of takeout and trial and error, ReCharge Payments was launched. By 2015, O’Connor’s team became the preferred partner of Shopify Plus, so they upgraded from their whiteboard-lined apartment to an office in Santa Monica, CA.
Today, the company has grown from a handful of employees to 250+ fully remote team members. Working remotely enables Recharge team members to have more control, gain autonomy, and achieve balance in their lives. The company made Forbes Top 100 for remote jobs by going the extra mile to make team members feel that they’re an integral part of the company’s success regardless of where they’re logging in from. [Read More]
12. NatureSweet Tomatoes, “to transform the lives of its employees while providing consumers with great tasting tomatoes year-round.”
NatureSweet Tomatoes has a vision: to transform the lives of its employees while providing consumers with great tasting tomatoes year-round. It’s a bold ambition for a company in the agricultural industry where employees historically work for low pay, have little stability and rarely see opportunities for growth.
For the company’s 8,000 employees, that vision means working full-time, year-round for a living wage that comfortably supports a family of four with opportunities for bonuses and professional development. This approach helped the company expand its operations from a single small farm in Texas in 1990 to a $2 billion corporation with more than 1000 acres of greenhouses. The company’s commitment to producing flavorful vine grown tomatoes and delivering them to market in its signature clamshell container with a peel-off lid has also helped to create a “snacking tomato” market, which now represents more than one-quarter of all tomatoes sold in the U.S.
Kudos to all 12 of these amazing companies who understand the value of culture as a competitive advantage!
Driven by the premise that excellence is the result of aligning people, purpose and performance, Center for Executive Excellence facilitates training in leading self, leading teams and leading organizations. To learn more, subscribe to receive CEE News!
