The Five Levels of Listening: Which Level Do You Practice?
Picture this. The CEO needs to make a decision about a cost-saving measure, and has turned to your team for advice. In support of the initiative to go paperless, she wants to eliminate either pens or pencils from use by employees across the organization. The program will...
Are Your Employees Ready to Bailout from Burnout?
Last month, I called my go-to window washer to schedule a much-needed cleaning. I usually have this done twice every year, but…well, you know. He was booked solid for the next two weeks, but we managed to get the job scheduled. When he came to my house, I asked if he’d...
Merge Ahead: The Rules of the Road for Effective Team Engagement
In order to get my driver’s permit as a teenager in Texas, I had to take a series of Saturday morning classes offered by my high school. After completing the classes, I needed at least 12 hours of driving practice accompanied by a licensed adult 21 years or older in the...
Free Yourself from the Myth of Measurement
I recently completed a leadership course taught by Dr. Ronald Heifetz, Founder of the Center for Public Leadership at Harvard University. I took the Harvardx course to audit it for a client who wants to develop their high-potential employees. Not only did the course offer...
The Culture Equation: What do you Measure, Reward, and Ignore?
Culture. What does that word actually mean? Though many have tried, no one has ever landed on a fixed, universal definition for organizational culture. The subject has been vigorously debated from the pages of the Harvard Business Review to the halls of MIT Sloan. What is...
2 Ways to Condition Yourself as an Emerging Leader
According to a recent Zapier survey, 62% of Millennial workers have direct reports. What’s more, a Future Workplace study shows that not only are Millennials managing their Millennial and Gen-Z peers, they’re also managing Gen-X and Baby Boomer professionals. If you’re...
HERstory: Highlights from Our Panel Discussion with Executive Women
If you read my post last week, you’ll know that we just completed our third quarterly panel discussion on DEI (diversity, equity, and inclusion). This time, we focused on how to close the gender equity gap in the workplace with a discussion titled, HERstory: A Conversation...
Women at the Helm: Navigating the Nuances of the 21st Century Workplace
What role should female leaders play in helping their C-suite navigate the issue of state efforts to restrict reproductive rights in America? What are some workplace policies or practices that companies should enact to support women and accelerate progress in closing the...
3 Skills to Help You Master Leadership Excellence
We’ve all come across them. Those leaders who people naturally gravitate toward. Though it seems counterintuitive, the magnetic effect these leaders have on people is not because of how people feel about the leader. It’s because of how the leader makes people feel about...
Getting Results: Leverage Competitive Advantage Through Team Alignment
Does your team trust each other? If not, what impact do you think that’s having on the bottom line? This is a question that we have explored with teams ranging from publicly-traded companies to nonprofits. Regardless of the size of your team or the industry you work in,...
Step Out of Your Comfort Zone and Help Your Culture Evolve
Following the murder of George Floyd last May, a tragedy that touched off months of protests and civil unrest, a credit union CEO near Minneapolis found himself in a place similar to thousands of corporate leaders. He knew he wanted to reach out to employees in a personal,...
Closing the Workforce Gap with Inclusivity
As of late April 2021, there were over 9 million open jobs in the U.S., a record high. Employers across the country are scrambling for ways to fill their open requisitions, just as research shows that a stunning 52% of workers plan to change jobs in 2021. While it might...