Sep 14, 2015 | Leadership, People

According to the 2015 Edelman Trust Barometer, trust in institutions is evaporating at an alarming rate.   For 15 years, Edelman has measured trust in 27 countries. This year, trust in government, business, media and NGOs is less than 50%. CEO credibility declined for the third straight year to just 31%.

Interestingly, these stats represent institutions and business leaders in developed countries. It’s enough to make us stop and think, “Just how developed are leaders of the 21st century?” Is it time for a trust reset? If so, where do we begin?

We can choose to focus on events in 2014 that contributed to the results — the spread of Ebola, foreign exchange rate rigging by six global banks, and the data breach at Sony Pictures. But when we focus on the macro level, we can quickly become overwhelmed. We may think that what we do as individuals doesn’t matter in the big picture. The truth is that trust matters, and it starts with us.

In his book The Speed of Trust, author Stephen M.R. Covey states that trust has become the key leadership competency of the global economy. He argues that rebuilding trust at the macro level starts with each individual. Like a ripple in a pond, trust begins within each of us personally, continues into our relationships, expands into our organizations, and ultimately encompasses our global society.

Turning the trust lens from outward to inward requires us to take a hard look at ourselves. If you think you’re ready, download this self-trust diagnostic to see how you would score.

If there is room for improvement in your score, consider making changes in these three key areas:


1. Do I fulfill commitments to myself and others? 
In our fast-paced, information overload world, we’ve become accustomed to overpromising and under delivering. But, when we don’t follow through with our commitments, we lose credibility with others and respect for ourselves. Before you make any commitment, ask yourself these questions: 1) Is this a commitment I really want to make? 2) Will I follow through with this? Pause and reflect, then commit, deliver and repeat.


2. Do I walk my talk?
 When we share half-baked ideas or say things we don’t really mean, we lose personal credibility. People won’t believe the message if they don’t believe the messenger. Make sure your actions match your words and beliefs. Lead by example, modeling for others through consistency, competency and communication.


3. Do I extend trust to others?
 As a leader with responsibilities for business outcomes, it can be hard to extend trust to others. Yet, when we micromanage and fact check, we send the message to our team that they can’t be trusted. Over time, we can end up leading a team of paranoid cynics who don’t trust one another. Between the extremes of gullibility and paranoia is smart trust. Learn how to extend smart trust here. No second-guessing required.

Self-trust is at the core of everything we do. It ripples through every relationship, the organization, the market, and society. Give others a person they can trust.

Question: How did you score on the self-trust diagnostic? In which of the three key areas can you improve?

Archives

Categories

Related Posts

The 75% Imposter Syndrome Challenge

The 75% Imposter Syndrome Challenge

By: Sheri Nasim, President & CEO I once worked for a CEO who challenged me to write my own job description. We’d been working together for a couple of years, and I’d met some pretty big goals that he’d set out for me. When I told my husband about the CEO’s...

read more
Taking Your Own Medicine as Leader in 2023

Taking Your Own Medicine as Leader in 2023

As the CEO of a training, coaching, and consulting team, I believe strongly in taking my own medicine. What I mean by this is that, wherever possible, I take the same assessments and participate in the same training that we recommend to our clients. Because of this, I...

read more

LET’S GET CONNECTED

 

Preferred method of contact:

*Required fields. By submitting this form you agree to receive emails from Center for Executive Excellence and can unsubscribe at any time.

Share This