Business in Focus: Southwest Airlines

A closer look at companies executing leadership excellence .   Trust is a hot topic today. In our fast-paced business world, “speed is everything,” says Stephen M.R. Covey, “and nothing impacts speed more than trust.” Consider this example about the legendary culture of trust at Southwest Airlines. In 1996, leadership expert Ken Blanchard had just published a book with former Miami Dolphins coach Don Shula called Everyone's A Coach. Ken was at the San Diego airport to check-in for a flight to the east coast. When he got to the Southwest ticket counter, he realized that he'd ...

Sticky Solutions

Sticky solutions to your everyday business challenges Question: Are leaders born or made? Answer: Good question. It’s one that we get asked a lot. Many people assume that leaders are born. They come into the world with a natural capacity to lead. This is the basic tenet of the great man theory, popularized by historian Thomas Carlyle in the 19th century. The mythology behind some of the world’s most famous leaders helped contribute to this notion. Think Julius Caesar and Alexander the Great. Carlyle suggested that effective leaders were those gifted with divine inspiration and the right ...

Message From Our Founder

Welcome to the second issue of CEE News! John Maxwell wrote a book a few years ago called The 21 Irrefutable Laws of Leadership. The 1st law is the Law of the Lid. The premise of the Law of the Lid is that an organization is only as effective as the people who lead it. If the leaders are at a 6 or 7 on a scale of 10, then the organization cannot reach level 10. (more…)

Business in Focus: Cumming Corporation

A closer look at companies executing leadership excellence . HR is getting a lot of bad press these days.  We thought we’d share one HR Department that gets an A+ in recruitment transparency.  They’re at Cumming Corporation, an international construction management firm in San Diego. Too often, candidates who apply for job openings are treated like commodities.  They either get no feedback, or a boilerplate email.  This approach leaves candidates feeling degraded and discouraged.   Cumming Corporation does 3 big things right:  . Bottom line - Cumming calculates that ...

Sticky Solutions

Sticky solutions to your everyday business challenges   Dear CEE, My company was acquired by a much larger organization two years ago.  Since the acquisition, I’ve noticed that our employees no longer seem actively engaged.  We’ve lost touch with the culture that once made us proud to be a part of the company. I would like to propose to our new executive team that I take on a role that gets us back in touch with the culture that makes us proud. What title do you suggest, and how might I go about proposing the new role to my executive team? -Cultureless ...

Message From Our Founder

Welcome to the first issue of CEE News! If you know me personally, or have read my blogs, you know that I am passionate about writing quality content.  I’m also passionate about reading quality content. I’ve challenged our team to develop a newsletter with fresh, high quality content that will help you build a resilient culture that thrives. That’s just what they’ve done.  Our CEE Newsletter is designed to help you with the challenges you face every day by sharing best practices, industry trends, thought leadership, and updates on CEE news and upcoming events. Here are some of my ...
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