Sticky solutions to your everyday business challenges
Question: Last week, I received a negative review from a former employee on Glassdoor. To be honest, I was hurt by the comments and feel the employee was using Glassdoor to lash out in anger. Now that some time has passed, I feel that I should take action. Any advice on how to respond and where to start?
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Welcome to the ninth issue of CEE News!
If I were to walk into your company today, where would I find your corporate values? Are they tucked in a bookshelf next to the Employee Handbook? Are they under the protective custody of HR? Are they engraved in plaques on the wall?
Regardless of where your values are documented, filed, or engraved, they are little more than empty platitudes if your leaders are not modeling them through their daily behaviors.
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A closer look at companies executing leadership excellence
Amy Bastuga’s first day at Radio Flyer started with a simple task – to onboard a new employee. That task evolved into a program that forever changed the culture of the 99-year-old iconic toy company. Nine years later, Bastuga, now Vice President of Human Resources, leads the company’s “New Flyer Orientation & Assimilation.” Since its inception, the program has had a direct impact on performance. Turnover dropped from 21% to 6%, and employee satisfaction scores reached 100% in 2015.
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Sticky solutions to your everyday business challenges
Question: I’m a new manager at an accounting firm. I hear a lot of advice about how leaders should listen. Can you give me some guidance on how to be this effectively? I’m not sure where to draw the line between letting everyone give input and making a decision that may be unpopular.
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Welcome to the eighth issue of CEE News!
Just 50 years ago, long distance phone lines were so scarce that some international companies hired squads of “dialers”. Their only job was to dial the phone all day in hopes of getting an open line so that headquarters could talk to someone in a satellite office.
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A closer look at companies executing leadership excellence
When you think of manufacturing companies in America, visions of machines spitting out smoke among sooty-faced laborers may come to mind. That image dominated U.S. manufacturing companies for much of the 20th century. But, if you walk into Hunter Industries today, you might mistake it for a fitness club.
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Sticky solutions to your everyday business challenges
Question: I am the Regional Director of a pharma company with about 75 employees. Two years ago, we hired a sales producer who came to us with an outstanding portfolio of industry experience. She’s proven herself to be a self-starter, a hard worker, and one of our leading achievers. The problem is, no one else wants to work with her. She’s arrogant, pushes for special treatment, and creates drama everywhere she goes. I’ve tried coaching and conflict resolution which seems to work for awhile, but she keeps sliding back into her old ...
Welcome to the seventh issue of CEE News!
Have you noticed? One out of every four managers today is a millennial. These emerging leaders are ready to share their love of technology and their enthusiasm for building collaborative cultures. But are you ready for them? Check out this month’s Sticky Solutions to learn how to help your workforce embrace millennials as managers.
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